Rental Policies

PLEASE INSURE TO FOLLOW RULES OF HIGH TIDE RENTALS AND PROPERTIES.......

Our office is located at 13564 Perdido Key Drive, Pensacola, FL 32507.

Check in 4pm Check out 10am

High Tide Rentals is an agent of the rental unit owner. We reserve the right to refuse service to anyone. We will not be responsible for accidents or injury to guests or for loss of any kind. Rates, descriptions and availability are subject to change without notice. Rental units are privately owned. The unit you are renting could be For Sale and may need to be shown during your stay. We will make every effort to contact you.

High Tide Rentals, Inc. reserves the right to move a reservation to a different comparable unit should the original unit reserved becomes unavailable. In the event this should happen we will make every effort to notify you of any changes when possible.

CHECK IN

Check in time is 4:00 pm. We will be emailing you 1 to 2 days prior to your arrival with check in instruction No need to check into our office, but if you are needing additional information please feel free to contact us.

CHECK OUT

You must be out of the unit by 10:00 am. Return all keys to High Tide Rentals office, if applicable. There will be a $30 charge for each key not returned against your credit card. Pool key cards for The Wharf if lost will result in a $250 per card charge to your credit card. All trash must be removed from the unit and placed in the proper facility. Load and start dishwasher. USE DETERGENT FOR DISHWASHERS ONLY.

CANCELLATION POLICY

If reservation is made via VRBO/HomeAway follow those cancellation policy. All others, If you must cancel your reservation, advance notice must be given in order to receive a refund a full refund less a $75 cancellation fee. Sixty days or more for daily or weekly condominium rentals. Ninety days or more for houses or duplexes. Ninety days or more for all monthly rentals. If you cancel a reservation made less than Sixty/Ninety days of your reservation you will forfeit your payment. If you fail to give the required notice you will forfeit your payment. NO REFUNDS FOR EARLY DEPARTURE OR NOT BEING SATISFIED WITH YOUR RENTAL UNIT.

REFUNDS

No refunds for early departures, unhappy with your unit, malfunction, breakdown of appliances, air conditioning or other equipment. However, we will do everything possible to correct the situation. We recommend that you purchase trip insurance to cover your vacation stay during the hurricane season.

OCCUPANCY

The unit is limited to the actual sleeping capacity shown.

PETS

Most of our units do not allow pets. The properties that do not allow pets; if evidence of a pet is found, eviction and a forfeiture of rent or extra cost of cleaning will occur.

LOCKOUTS

A service charge of upto $50.00 (cash only) will be charged if you loose your key or become locked out of your unit, resulting in a service call to get you in the unit.

PARKING

All 1 bedroom units allow 1 car only. Two bedrooms or more, generally allow 2 cars per unit. Some properties requires a parking fee per vehicle, at the time of your reservation we only charge for one parking pass, if you are needing a second parking pass for a two bedroom or more please let us know at the time of reserving your unit so we can apply the additional charge and parking pass to your reservation.

No boats, trailers, wave runners or motor homes are allowed to park at condominium properties, Please check with our office to see if your property might be the exception. Please remember all Parking rules are strictly enforced.

LINENS AND SUPPLIES

High Tide Rentals, Inc. furnishes all linens and towels for daily and weekly rentals. It is recommended you bring extra towels for the beach and swimming. You will be charged for all linens and towels removed from the unit. High Tide does not provide daily linen exchange. We do not replenish paper products. We suggest you bring paper towels, toilet paper, dishwashing liquid, dishwasher detergent, as well as bath soap. PLEASE DO NOT USE THE CONDO LINENS OF ANY KIND FOR THE BEACH.

TELEPHONES

If you unit has a telephones, telephones are restricted. You must use a calling card to call long distance or third party billing. Local calls are open.

NOTE

Jet skis and boats cannot be parked at most beachside properties. Please inform High Tide Rentals if you plan to bring either jet skis or a boat, so that you can be informed if parking is available at the property you have reserved. High Tide Rentals cannot be responsible if you park unauthorized. There will be no refunds in the event this happens. Please remember all parking rules are strictly enforced.

GRILLS........CAUTION

Grilling on decks and balconies is prohibited by the Fire Marshall of Gulf Shores, Orange Beach, and Ft. Morgan. Unless properties provide one.

MAINTENANCE

We make every effort to see that each unit is in proper working condition. Please contact our office for any breakdowns. We are not responsible for mechanical failures of A/C or appliances. No refunds or adjustments are given. However, we will make every effort to correct the problem. We cannot guarantee availability of amenities, including hot tubs, pools, elevators etc. Please follow all rules outlined by High Tide Rentals. The unit owner may have posted rules from the Condo Association. All rules must be followed. All guests are the responsibility of the renter. Your rental acceptance constitutes acceptance of all terms and conditions of High Tide Rentals, Inc., Owners and Condo Association Rules and Regulations. The same are hereby made a part of the rental agreement.

WE HOPE YOU ENJOY YOUR STAY!!!

BY CHECKING THE BOX BELOW ONLINE THIS IS AN ACCEPTANCE OF YOUR RESERVATION AND CHARGING YOUR CREDIT CARD.

FOR EMAIL CONFIRMATION PLEASE COMPLETE BELOW

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